Cookie Policy

This Cookie Policy explains how Olive Grove Kitchen, operated by OGGI LIMITED, uses cookies and similar technologies when you visit our website.

Cookies help us provide a smoother browsing experience, remember your preferences, improve website performance, and support the functionality required for ordering meals online.

By continuing to use our website, you agree to the use of cookies as described in this policy.

1. What Are Cookies?

Cookies are small text files stored on your computer, tablet or mobile device when you visit a website.

Cookies allow the website to recognise your device during future visits and help improve your browsing experience by remembering certain preferences and settings.

Cookies do not normally contain information that directly identifies an individual.

2. How We Use Cookies

We use cookies to help our website operate efficiently and provide a better customer experience.

Cookies may be used to:

• Keep the website functioning correctly
• Remember selected preferences
• Maintain your shopping basket during browsing
• Improve website performance
• Analyse visitor activity
• Help identify technical issues
• Support website security
• Improve navigation and usability

3. Types of Cookies We Use

Essential Cookies

These cookies are required for the website to function properly.

They help with:

• Page navigation
• Shopping basket functionality
• Secure website access
• Order checkout process
• Session management

Without these cookies, certain website features may not operate correctly.

Functional Cookies

These cookies remember your preferences to improve your browsing experience.

Examples include:

• Preferred language
• Region settings
• Previously entered information during browsing
• Website display preferences

Functional cookies generally remain active for up to 12 months unless deleted earlier through your browser.

Performance Cookies

Performance cookies help us understand how visitors use our website.

They may collect anonymous information such as:

• Most visited pages
• Time spent on pages
• Navigation paths
• Device type
• Browser type
• General website performance

This information helps us improve our website and customer experience.

Performance information is generally retained for up to 26 months.

Analytics Cookies

Analytics cookies provide statistical information about website usage.

They help us understand:

• Overall visitor numbers
• Popular content
• General browsing behaviour
• Website improvements

Analytics information is used only for improving website functionality and service quality.

4. Cookies Used During Ordering

When placing an order, cookies may temporarily store information necessary to complete your purchase, including:

• Selected menu items
• Delivery or collection preference
• Checkout progress
• Session identification

These cookies normally expire automatically after your browsing session or shortly afterwards.

5. Managing Cookies

Most internet browsers allow you to:

• View stored cookies
• Delete cookies
• Block cookies
• Receive notifications before cookies are stored

Browser settings can usually be found within the Privacy or Security section of your browser.

Please note that disabling certain cookies may affect some website functions, including the ordering process.

6. Third-Party Services

Some website features may rely on trusted third-party services to help improve website performance or functionality.

Where applicable, these services may set their own cookies in accordance with their individual privacy policies.

We encourage visitors to review the privacy policies of any third-party services they choose to use.

7. Cookie Retention

Different cookies remain stored for different periods depending on their purpose.

Typical retention periods include:

• Session cookies: deleted automatically when the browser is closed
• Functional cookies: up to 12 months
• Analytics cookies: up to 26 months
• Preference cookies: up to 12 months

Expired cookies are automatically removed or replaced as necessary.

8. Your Choices

You may manage cookie preferences at any time through your browser settings.

You can choose to:

• Accept cookies
• Reject certain cookies
• Delete existing cookies
• Block future cookies

Please be aware that restricting cookies may reduce the functionality of some parts of our website.

9. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect improvements to our website, operational changes or applicable legal requirements.

Any revised version becomes effective immediately upon publication on this website.

10. Contact Us

If you have any questions regarding this Cookie Policy, please contact us.